FAQ

We specialize in inclusive, gender-affirming apparel designed for everyone. Our range includes boxer briefs (like our signature 9″ style), bras (such as adaptable and essential soft bras), bralettes, bikinis, boy shorts, clothing, beachwear, and accessories. All items are crafted with a focus on comfort, quality, and authenticity, using materials like bamboo rib and cozy luxe fabrics.

Absolutely! Our collections, including the Gender Affirming line, are designed to be inclusive and comfortable for every body. We prioritize fit and flexibility to ensure everyone can find their perfect match, whether it’s for everyday wear or special occasions.

We provide detailed size guides on our product pages to help you find the best fit. For boxer briefs, consider the inseam length (e.g., 4.5″ or 9″) based on your preference. For bras, our adaptable styles offer flexible sizing. If you’re unsure, email us at [email protected] for personalized advice!

We ship globally to bring TomboyX comfort to as many people as possible! However, due to logistical constraints, we may not deliver to some Asian and remote areas. If you’re unsure about your location, contact us for confirmation.

We offer two main shipping methods:
– Standard Shipping: Via DHL or FedEx, with a flat rate of $12.95. Delivery takes 10-15 days after shipping.
– Free Shipping: For orders over $50, shipped via EMS. Delivery takes 15-25 days after shipping.
All orders are processed within 1-2 business days before shipping.

Once your order ships, you’ll receive a confirmation email with a tracking link. You can use this to follow your package’s journey right to your doorstep.

We work with reliable carriers to minimize delays, but occasional issues can happen. If your order is taking longer than expected, email us at [email protected], and we’ll help resolve it quickly.

We accept returns within 15 days of delivery. Items must be unused and in original condition. For details on how to initiate a return, email us at [email protected]—we’re here to ensure you’re happy with your purchase.

Yes, we can help with exchanges for size or style issues. Contact us within the 15-day return window, and we’ll guide you through the process.

We apologize for any mistakes! Please email us immediately at [email protected] with your order details, and we’ll make it right with a replacement or refund.

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.

Yes, we use trusted payment processors to ensure your data is protected. Your security is as important to us as your comfort.

Currently, we focus on a seamless shopping experience without mandatory accounts. For order inquiries, use your email and order number to contact us directly.

Email us at [email protected] for any assistance. We’re committed to responding promptly and helping you feel confident in every aspect of your TomboyX experience.

We believe in delivering comfort, authenticity, and community through our inclusive apparel. From our Gender Affirming collection to everyday essentials, we’re here to support you being unapologetically you.